An Order Evidence Requirement is a piece of evidence or data you want to collect for an Order, for example a certificate, a local-law declaration or a supporting document such as a bill of lading. Adding requirements turns the Order's Compliance tab into a checklist, so you can see what has been provided and what is still outstanding.
How requirements reach an Order
Order Evidence Requirements reach an Order in two ways:
Pre-configured: if requirements are pre-configured for the Order's origin country and commodity (HS code), they appear on the Order's Compliance tab automatically.
Added per Order: if not, add them yourself. In Add order compliance requirements, choose a Traceability requirement (the location type to trace back to) and one or more Evidence requirements. You can search the templates, see each one's Issuer, and tick Counterparty can generate if the other party will provide the evidence. On the full order form you can also do this while creating the Order, with Create order and add requirements.
Pre-configured requirements are a starting point. You decide whether they fit your circumstances, and you can change the requirements on the Order or build your own Order and Evidence Templates.
For the full step-by-step, see How do I add compliance requirements to an Order?
After a requirement is added
After a requirement is added, it appears on the Order's Compliance tab, grouped and numbered, with a count showing how many of its items are met. From there you can generate, add or share the supporting evidence.
A requirement's supporting items can be required or optional. Optional items show an Optional badge and can be left unmet.
Evidence counts toward an Order's requirements only if your organisation filed it or it was shared with you.
You decide when the Order is complete
You decide when an Order and its report are ready. A report can be generated, and the Order completed, while some items are still outstanding, because some requirements only apply in certain situations.
Note: Complete reflects the platform's own checks on the Order. It is not a statement that the Order meets any regulation.
To understand how requirements affect the Order's overall status, see What do the Order statuses mean?