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How do I track the journey of a Product through Events?

View a Product's journey timeline: open the Journey tab, sort and expand Events, and read each Event card.

You can track the full journey of a Product through its Events on the Product's Journey tab. The Journey is a timeline of every Event recorded against the Product, such as when it was created, moved, transformed or changed owner, which gives you a complete traceability and compliance picture of how the Product has progressed. An Event is something recorded as happening to a Product.

To learn more, see What is an Event?

Note: The event-by-event Journey described here applies to Identifiable Products. A Bulk Product (one tracked as a mass rather than as separate units) does not show this Event timeline; it shows its history through the Inventory position and Product Movements instead. See How do I read a bulk product's inventory position and movements?


Open the Journey

To view a Product's journey:

  1. Navigate to Product Traceability > Products from the menu.

  2. Select the relevant Product from your Products list.

  3. In the Product view, select the Journey tab.


Read the timeline

The Journey tab shows a timeline of the Product's Events. At the top of the timeline you can:

  • Sort the Events Newest first or Oldest first using the sort control.

  • Use the Expand all / Collapse all toggle to open or close every Event card at once.

  • See the colour-coded category legend: Create, Move, Transform, Update and Destroy. Each Event is coloured by its category so you can scan what happened at a glance.


What each Event card shows

Each Event in the timeline is a card. Collapsed, the card shows the Event date, the event name, and the Product and Location involved. Expand a card to see more:

  • Details: the Template ID, Product ID, Quantity, Sales Order Id, Purchase Order Id and Consignment Id recorded for the Event.

  • Inputs: the linked input Products that went into the Event. You can click through to each input Product.

  • A provenance footer showing the Party (the organisation that performed the Event), the Product Owner, and the Source Type (for example "Self Reported").


If some Events are missing

You will not always see every Event in a Product's Journey. Which Events you can see depends on how your organisation is connected to the Product and on each Event's visibility setting.

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