The Sharing tab lets you share an Order with another organisation and control exactly which parts of it they can see. Sharing is not all-or-nothing: for each recipient you pick precisely what to expose. The tab also shows who the Order has already been shared with.
See who the Order is shared with
Open the Order and select the Sharing tab. It lists each organisation the Order has been shared with and when it was last shared (for example, "Last Shared 13-May-2026").
Share the Order
Click + Add to open the share dialog. Choose the organisation under Share with, and optionally add people to Notify (type an email and press Enter, up to 5; they are notified if they have an account). Click Share order. A new share starts as Order details only, and you then opt in to the rest.
Important: You share with an organisation, not an individual person, and only with an organisation you currently have a relationship with. Only users with edit rights on your organisation's Orders can share. You cannot share the same Order with the same organisation twice.
Choose what each recipient can see
For each recipient you set granular view permissions per section of the Order, then reshare to apply them:
What you can share | Options |
Order details | The master switch. Nothing else can be shared without it. |
Evidence | Tick the individual evidence requirements you want to share. |
Products | Either Product types only or All details. See the note below, because this choice affects traceability visibility. |
Locations | Share all location details. |
Participants | Share the participant list (the chain-of-custody and ownership views). |
Adjust the options and click Save and reshare to apply the updated permissions. Sharing changes are recorded in the Order's History.
Sharing Products as "All details" grants traceability visibility
Setting Products to All details does more than reveal product information on the Order screen. It also grants the recipient permission to view the traceability events behind those products. This is the "shared via order" route to event visibility. Setting Products to Product types only does not grant that event-level access; only All details does.
Order sharing can only pass along visibility you already have. It cannot create access to events you yourself could not see.
It works transitively. If you share to organisation B, and B shares the same product onward to organisation C, then C can gain access too.
Note: For the full rules on which events an organisation can see, including Private events that never become visible through sharing, see Why can't I see all the Events in a Product's journey?
Stop sharing (revoke access)
Sharing is fully revocable. Removing a share recalculates permissions, so the traceability event access you granted is withdrawn. The withdrawal also cascades down the chain, so anyone the recipient passed it on to loses that access as well. If the relationship with the organisation is later removed, you cannot reshare with them.